skip to Main Content

CASE 4.3: FASTPAK OVERNIGHT PACKAGE SYSTEM FastPak, the nation’s fourth-largest

Please note that this is just a preview of a school assignment posted on our website by one of our clients. If you need assistance with this question too, please click on the Learn More button at the bottom of the page to get started.

CASE 4.3: FASTPAK OVERNIGHT PACKAGE SYSTEM
FastPak, the nation’s fourth-largest overnight package system, is headquartered in Los Angeles,
California. Jesse Evans is a systems analyst on an IT team that is studying ways to update FastPak’s
package tracking system. Jesse prepared well for her interview with Jason Tanya, FastPak’s
executive vice president. Mr. Tanya did not ask his assistant to hold his calls during the meeting,
however. After several interruptions, Jesse tactfully suggested that she could come back another
time, or perhaps that Mr. Tanya might ask his assistant to hold his calls. “No way,” he replied.
“I’m a very busy man and we’ll just have to fit this in as we can, even if it takes all day.” Jesse was
unprepared for his response. What are her options? Is an analyst always in control of this kind of situation? Why or why not?

Get Help Today

Struggling with this particular assignment? Learn how our team of professional writers can help you today.

Leave a Reply

Your email address will not be published. Required fields are marked *