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1) How has Jan Carendi been able to grow AFS from a marginal division of Skandia

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1) How has Jan Carendi been able to
grow AFS from a marginal division of
Skandia in the late 1980s into a
powerhouse of its growth and
profitability by the mid- 1990s?
2)What are the strengths and
vulnerabilities of the AFS business
model? Has Carendi created a source
of sustainable competitive advantage?
Be prepared to defend what it is and
why it is sustainable, or, alternatively,
why it is unsustainable.
3)What do you think of Carendi’s
organizational concept of “specialists
in collaboration” and his “prototype”
management model of transferable
business processes?
4) How do you evaluate AFS’s concept
of intellectual capital? Is Carendi’s
attempt of measuring and managing it
the wave of the future or a faddish
distraction? What are the benefits?
The risks?
5) What changes, if any, should
Carendi be contemplating for AFS’s
strategic, organizational, and
managerial model in the future? What
are the implications of the Generation-
X study?
Please answer the above question based on the attached file

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