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Prepare a cause-and-effect diagram (a.k. fishbone diagram or Ishikawa diagram) f

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Prepare a cause-and-effect diagram (a.k. fishbone diagram or Ishikawa diagram) for the largest 2 categories of complaints.Prepare a prioritized list of 3-5 specific recommendations that will improve the customer experience at Quick Change Shoppes.Based on the recommendations, provide target values for the categories on the Pareto Chart.

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